We Redefine Competent Service.
EZ Language Services redefines competent service with an effortless style and gracious temperament that ensures a long-term partner relationship. Since its inception in 2002, EZ Language Services has been enhancing the delivery of products to make every interaction pleasurable, cost-efficient and time-saving.
We take extra steps to ascertain our clients’ needs, benchmarks, goals and best-practices, so that we may design strategies for communicating effectively in all languages; whether orally or in writing.
We Operate With Integrity.
From your first conversation with EZ Language Services, you will immediately notice that we operate with the highest level of integrity when working with ALL of our clients. If you or your organization appreciates accountability, integrity, and excellence, look no further.
You've found it.
What Is Quality Service?
If you are a current or future client, we'd like to hear from you! Please write in 100 words or less, what quality customer service means to you and you may qualify to win a free twenty-five dollar gift card!
Submit
EZLS 2010 Calendar
If you are interested in speaking with a EZLS business consultant, we will be available at the following events:
GTPAC- June 21st
NMSDC Conference- Oct 24th
From the President
Thank you for visiting the website of EZ Language Services, where it is our pleasure to serve you. Having been a linguist and language instructor for several years prior to starting the business, I feel privileged and honored that you're considering our company.
Workers' Comp
Didn't realize we did that, too? No, we’re not carriers, brokers or third party administrators, but we know enough of the frustrations they face on a daily basis. So many files, so little time! Allow EZ Language Services to lighten the load.
Read More
Our Associations
AAIP, GMSDC, ELC Mid-Level Managers
Our Affiliations
NAJIT, ATA, IMIA, AHEC, NCSC
Our Mission
At EZLS, our goal is to provide high quality translation and interpretation services at an affordable price while creating lasting partnerships built on trust and integrity.
Our Values
EZ Language Services prides itself on having an open-dialogue with all employees, contractors, linguists, vendors and clients. We will never knowingly disappoint our clients and will always act in their best interest, even to our own hurt. EZLS has taken the business ethics pledge. (www.business-ethics-pledge.org)
Our Clients
Our client base is composed of the following:
While we operate as a for-profit organization, we embrace the spirit of serving others and are committed to helping those less fortunate. Beneficiaries of our volunteer efforts include emergency-relief organizations, churches and other non-profit 501(c)3 agencies.
Some Of Our Clients Include:
Interpretation
Recorded Statements
Translation
At claims tradeshows, our sales consultants are often asked, "But can your company do recorded statements? We often have a hard time finding a reliable company to work with on recorded statements. Either they can't commit to a specific date and time, or their telephonic linguists are unable to transcribe the conversation and submit the electronic file to us so that we may store it for future use."
We are elated to assist with recorded statements! Some companies cringe because they are confronted with a lot of syntax and antiquated methods with which to transcribe the syntax. It is important that these statements are done correctly so that the end user may refer to them and make sound decisions based on the content. Having qualified and morphology and hermeneutics- conscious linguists makes all the difference. For example, when properly transcribed in English, the following statement can take on different tones and emotion.
Question: (Regarding the auto accident)- What happened?
Generic Response: There's a stop and I was blinded by the sun. I looked directly at it and then looked down. I couldn't see clearly and that's when, what I told you. The cars were close at the line. The stop sign was long probably about five or six cars in front of me.
(Listener thinks this is cut and dry, plain and simple; the guy was staring into the sun and ran into the back of a car).
Properly transcribed response: There's a stop. And then I, I was blinded by the sun and I looked directly at the sun, and when I looked down, I didn't see clearly and that's when-- that's when... what I told you.. the cars were, were really close at the line... the line at the stop sign was long- probably about five or six cars in front of me.
(With proper intonations and pauses reflected grammatically, the listener then picks up on stuttering and hesitations in the conversation, leading her to believe that perhaps some of the story is being omitted.)
EZLS interpretation services will allow you to communicate effectively with changing nuances, colloquialisms and region-specific language. Whether you need telephonic interpretation to determine if a witness will appear at an evaluation under oath, or if new enhancements to feed mills are producing the desired results at the plant, we are here to help. Telephonic interpretation, which made its debut in the US in the 1970s, provides for quick conversations or more in- depth analysis of a situation over phone lines. Industries and business units who've benefited from this type of service include:
Business Units: Human Resources, Workers' Compensation, Safety Management, Sales & Marketing, Investor Relations, News/Media Departments, Regulatory, Legal Affairs, Customer Service
Industries: Food Processors, Emergency Response Centers, Insurance and Risk Management, INS, Hospitals, Dentist and Doctor offices, Pharmacies, Home Improvement warehouses, etc.
EZLS also offers on-site interpretation and escort interpreters. Imagine a staffing agency in a rural town in the southern part of the United States. A request comes in for 50 utility contractors to assist with construction at an electrical plant to meet contractor deadlines. The current crew speaks some English- but mostly Spanish. Safety training must first be provided in the native language of the new-hires and the interpreter must provide training on-site, hard hat and all. Who can meet this demand with short notice? That's right- EZ Language Services can!
What if your organization has leaders from overseas coming to the US to view new products and facility enhancements that have been made to streamline processes? You certainly want to impress them and not worry about your reputation. You are told you need to have an escort interpreter who can walk through the facility with the dignitaries and then be available to interpret at your off-site luncheon. Who can meet this demand? EZ Language Services can!
What's on the menu today? Perhaps for lunch you are visiting an authentic Chinese restaurant and the menu is in Chinese; as most of the regular customers are from the Suzhou, Jiangsu Province. However, they would like to ensure that all their guests thoroughly understand what they're ordering. What's needed here?- you guessed it; translation!
There's a safety manual that was originally crafted in English, because at the time, most of the work force and factories were located in the US. But now, because of the labor unions, production has been moved overseas to a facility in Mexico. The workforce there must comply with these same regulations and requirements and must also understand the diagrams to prevent work-place injuries. The company you choose needs to have a pre-existing industrial glossary tailored to Mexican workers. What company can help with that and ensure that the vocabulary used is best suited to those of Mexican descent? Of course, it would be their pleasure- EZ Language Services!!!
The attorneys in Baton Rouge need to have their client-attorney agreement translated from English to French to ensure that all parties are favorably represented and understand the terms of the proposed settlement. The firm needs a translation company that thinks fast on their feet; that will faithfully execute the translation so the French-speaking client knows his footing is sure. He needs to trust in this firm now, not weeks later after being cajoled because the translation left him more confused than consoled. Who could they call upon to know the job is handled to the letter? Why- EZ Language Services, thats' who!
Workers' Compensation
Didn't realize we did that, too? No, we’re not carriers, brokers or third party administrators, but we know enough of the frustrations they face on a daily basis. So many files, so little time! Allow EZ Language Services to lighten the load. With credentialed drivers whose competencies are carefully scrutinized on a routine basis, we worry so you don’t have to.
"Contact us so we can create a tailored proposal for your risk management needs."
We can’t express how frustrated we become when we hear the countless tales of plain inconsideration. Injured workers simply not getting picked up…..
Interpreters fleeing the scene to rush across town and interpret for another patient, leaving your claimant fumbling his way through an orthotic fitting, not really understanding. That poor patient, who lost one appendage in a terrible junkyard accident is now wondering how much worse his injury had to be to get his interpreter to stay for the full duration. This is an outrage and your injured workers deserve better! Contact us so we can create a tailored proposal for your risk management needs.
FAQ
What is the difference between translation and interpretation?
Translation is the written component, while interpretation is the spoken portion.
Exactly what type of language services do you provide?
Translation, interpretation (on-site, escort and telephonic interpretation) and transportation services.
What are the most commonly requested languages for which you receive requests?
Spanish, French, Burmese, Swahili, Arabic and Mandarin.
I have heard people involved in the language industry mention source and target language --What does this mean?
I have heard legal interpreters mention the three modes of interpretation (consecutive, simultaneous and sight). What is the difference?
What makes you different from your competitors?
EZLS prides itself on honesty, quality and integrity and has signed the business ethics pledge www.business-ethics-pledge.org. We realize that many times clients cannot quality check documents for accuracy unless they or their employees speak that language. For that reason, EZLS ensures all translations are double-checked for accuracy by native speakers who have not lived outside their native country for more than 3 years, so their linguistic acumen is nearly flawless. For on-site interpretation; be it legal, medical or otherwise, if a certified interpreter (NSCS) is requested, a certified legal interpreter will be provided. Other companies send whomever they have available and hope the client does not inquire about the interpreter's qualifications or certifications.
Lastly, EZLS submits QA reports after 95% of all assignments to receive feedback from those in attendance at interpretation assignments as a means to improve. We also train all interpreters to our rigorous ethics, compliance and linguistic standards. We credential and test in-house using proprietary software which measures a prospective interpreter's ability to speak, hear, read, write and comprehend another language.
What types of certifications exist for translators and interpreters?
ATA (measures 13 to 15 language pairs), NAJIT and NCSC. In the United States, nationally recognized linguist certifications exist for only approximately 13 to 15 languages, not all!
For what geographical region do you provide on site interpretation services?
All 50 states, but greater coverage on the East Coast.
For what geographical region do you provide transportation services?
All 50 states, but we have greater coverage on the East Coast.
What are your business hours for telephonic interpretation services?
This will depend on a company's needs.
Do you provide Spanish learning courses?
EZLS provides Spanish language courses onsite to corporations and organizations in the state of GA only and each opportunity is individually assessed.
What are your office hours?
8:30 am to 5:30 pm EST Mon thru Fri.
TRADESHOWS
Georgia State Board of Workers’' Compensation
Atlanta, GA Aug 2008
National Workers’' Comp & Disability Expo
Las Vegas, NV Nov 2008
National Minority Supplier Development Council Expo
Las Vegas, NV Oct 2008
Letter from the President
There are many companies now who provide this service. Some companies interpret and translate as their main focus, while others simply add this on a-la-carte as an ancillary product because it seems like a good thing to do. Here at EZ Language Services, we translate, interpret, instruct, transport, voice-over, and design graphics, because it's what we love to do, period. We look forward to working with you!
President, EZLS
Employment
EZLS is currently recruiting Project Managers, Sales Representatives and Linguists. If you are interested in learning more about these positions, please contact us for a log-in id which will allow you to post your resume and complete an employment application online. Be prepared to provide your email address, contact number and skype ID. Beginning in 2010, EZLS will require all linguists (in-house and contracted) to complete 5 hours of CEUs every year.
If you prefer to download an application instead of waiting to receive your EZLS log-in id, please click here and submit via email to info_ezlanguageservices.com.
EZLS Recommended Links
We at EZLS believe in empowering others. Feel free to visit the following sites if you are a linguist, someone interested in the profession or a business or organization who often employs translators or linguists. If you are a consumer, these sites will help you understand the nature of translation and interpretation.
www.hhcc.arealahec.org
www.xculture.org
www.imiaweb.org
www.unterm.nsf
www.biblegateway.com
www.sil.org
www.acebo.com
www.rid.org
www.actfl.org
Contact Us
Our Address
EZ Language Services
970 Peachtree Industrial Blvd., Suite 100
Suwanee, GA 30024
Toll Free
866-959-3977
Office
770-831-3327
Facsimile
770-234-5088
© EZLS is a wholly owned subsidiary of EZ Spanish Services Inc | 2010 Webdesign by EZLS Graphics
